Frequently Asked Questions
Frequently Asked Questions – Norwalk Plumbing Pros
Welcome to the Norwalk Plumbing Pros FAQ page. We understand that plumbing issues can be confusing and stressful. Whether you are dealing with a sudden emergency, planning a renovation, or just have questions about routine maintenance, we are here to provide clear and helpful answers. As your dedicated local plumber in Norwalk California, we believe in educating our customers so they can make informed decisions about their homes and businesses. Below, we have compiled a comprehensive list of questions covering our full range of services, from emergency repairs to water heater installation.
If you do not see the answer to your specific question here, or if you require immediate assistance, please do not hesitate to contact us. We serve Norwalk, Artesia, and the surrounding communities with professional, reliable plumbing services.
General Plumbing Questions
What areas do you serve?
We are proud to be a locally focused plumbing company. Our primary service area is Norwalk California, covering all zip codes including 90650, 90651, and 90652. We also provide full service coverage to our neighbors in Artesia (90701, 90702). Additionally, we extend our services to nearby communities such as Cerritos, Downey, La Mirada, and Bellflower. If you are looking for a plumber near me in these regions, we are ready to assist you.
Do you offer emergency plumbing services?
Yes, absolutely. We understand that plumbing disasters do not adhere to standard business hours. We are a 24 hour plumber offering emergency services seven days a week. Whether you have a burst pipe in the middle of the night, a sewage backup on a holiday, or a water heater failure on the weekend, you can count on us. We are the weekend plumber open on Saturdays and Sundays to ensure you never have to face a crisis alone.
How do I schedule an appointment?
To schedule an appointment, simply contact us. We do not use complicated forms; we prefer to connect with you directly to understand your needs. Whether you need to book a routine plumbing inspection or require a fast response plumber for an urgent issue, our team is ready to coordinate a time that works for your schedule.
Do you service commercial properties?
Yes, we are a full service commercial plumber. We work with business owners, property managers, and facility directors in Norwalk and Artesia. Our team handles commercial water heaters, grease trap plumbing, urinal and toilet repair, and large scale repiping projects. We understand the unique needs of commercial clients, including the necessity for minimal downtime and discreet service.
Emergency Plumbing FAQs
What is considered a plumbing emergency?
A plumbing emergency is generally any situation that causes immediate property damage, poses a health risk, or leaves you without essential services. Common examples include a burst pipe repair need, an overflowing toilet that will not stop, a complete lack of water, a sewage backup into your tub or shower, or a water heater leaking from bottom. If you are unsure, it is better to be safe. Contact us, and we can help determine if you need a same day plumber.
What should I do if a pipe bursts in my home?
If you are wondering what to do when a pipe bursts, speed is key. First, locate your main water shut off valve and turn it off immediately. This is usually found near the front of the house or in the garage. This will stop the flow of water and prevent further flooding. Next, open a few faucets to drain the remaining water from the pipes. Finally, contact us for emergency pipe repair. We will arrive quickly to replace the damaged section and restore your water service.
I smell gas. Is this a plumbing emergency?
IMPORTANT SAFETY WARNING: Yes, this is a critical emergency. If you smell sulfur or rotten eggs, hear a hissing sound near your gas lines, or suspect a gas leak for any reason, you must take immediate action. Do not use any electrical switches, phones, or open flames inside the house. Go outside call 911 immediately as this is a serious emergency that needs urgent attention. Once the emergency responders have declared the area safe, you can contact us for gas leak repair. We are qualified to test and repair gas lines safely.
My toilet is overflowing. How do I stop it?
If you need immediate overflowing toilet help, locate the isolation valve on the wall behind the toilet, near the floor. Turn this valve clockwise to shut off the water to the fixture. If there is no valve or it is stuck, take the lid off the tank and push down the flapper valve (the rubber piece at the bottom) to stop water from entering the bowl. Then, lift up on the float to stop the tank from filling. Once the water has stopped rising, contact us for clogged toilet repair.
Drain Cleaning and Sewer FAQs
Why are my drains moving slowly?
Slow drains are usually caused by a buildup of debris inside the pipe. In the kitchen, a kitchen sink clog is often caused by grease, fat, and food particles accumulating over time. In the bathroom, a slow draining bathtub help request is usually due to hair and soap scum. If multiple drains are slow, it could indicate a blockage in the main sewer line. We offer professional drain cleaning near me to remove these blockages and restore full flow.
Is it safe to use chemical drain cleaners?
We generally advise against using harsh chemical drain cleaners. These products rely on caustic acids or bases to eat away at the clog. Unfortunately, they can also eat away at your pipes, especially if you have older galvanized steel or cast iron plumbing common in Norwalk California. Furthermore, they often only burn a small hole through the sludge, providing a temporary fix. Professional drain cleaning, such as snaking or hydro jetting, is a safer and more effective solution for clogged drain repair.
What is hydro jetting?
Hydro jetting is an advanced method of sewer drain cleaning. It involves using a high pressure stream of water to scour the interior surfaces of your pipes. Unlike a snake, which punches a hole in the blockage, hydro jetting removes grease, scale, roots, and debris completely, returning the pipe to a like new condition. It is highly effective for preventing future backups and is safe for most plumbing systems.
How do I know if I have tree roots in my sewer line?
Root intrusion is a common issue in the established neighborhoods of Norwalk. Signs include frequent clogs, gurgling noises from your toilet, or sewage backing up into the shower when you flush. If you suspect roots, we can perform a video camera inspection to visually confirm their presence. We are experts in underground water line repair and root removal using heavy duty cutters and hydro jetting.
Water Heater FAQs
My water heater is making a banging noise. What does that mean?
Rumbling, popping, or banging noises coming from your water heater are usually caused by sediment buildup at the bottom of the tank. Norwalk California has hard water, which contains minerals that settle out when heated. This sediment layer traps water underneath it, which then boils and creates bubbles that pop loudly. This can overheat the tank and cause damage. We recommend scheduling water heater maintenance to flush the tank and remove this sediment.
How long does a water heater last?
A traditional tank water heater typically lasts between 8 and 12 years, depending on maintenance and water quality. If your unit is in this age range and requires frequent water heater repair, it may be more cost effective to replace it. A tankless water heater can last 20 years or more with proper care. We can evaluate your current unit and give you an honest assessment of its remaining lifespan.
Should I switch to a tankless water heater?
Going tankless offers several benefits, including endless hot water, space savings, and reduced energy bills since you are not heating a standby tank of water. However, the initial installation is more complex and may require upgrades to your gas line or venting. As your local tankless water heater install expert, we can assess your home’s infrastructure and hot water usage to determine if a tankless system is the right choice for your family.
Why do I have no hot water?
A no hot water plumber emergency can be caused by several issues. On a gas unit, it might be a pilot light that has gone out, a faulty thermocouple, or a bad gas valve. On an electric unit, it could be a tripped breaker or a burned out heating element. If you have a water heater not staying hot, it could be a broken dip tube. Contact us, and we will diagnose the problem and perform the necessary repair.
Pipe Repair and Leak Detection FAQs
How do I know if I have a hidden leak?
Hidden leaks can be tricky to spot. Common signs include an unexplained increase in your water bill, the sound of running water when all appliances are off, warm spots on the floor (indicating a slab leak), or damp, discolored patches on walls or ceilings. If you notice any of these signs, contact us for leak detection. We use specialized equipment to find the leak without destroying your home.
What is a slab leak?
A slab leak is a leak that occurs in the copper water lines running beneath the concrete foundation of your home. These can be caused by corrosion, soil shifting, or poor installation. Slab leaks are serious because they can erode the soil supporting your foundation. We specialize in slab leak repair and can offer solutions such as rerouting the pipes through the attic to bypass the problem area.
My house has old galvanized pipes. Should I repipe?
Many older homes in Norwalk still have original galvanized steel piping. Over time, these pipes rust from the inside out, restricting water flow and leading to leaks. If you are experiencing low water pressure, rust colored water from taps, or frequent leaks, it is likely time for a repipe. We are the best plumber for older homes and can replace your aging pipes with durable Copper or PEX piping.
What causes low water pressure?
If you are asking why is my water pressure low, there are several potential culprits. It could be a failing pressure regulator, a hidden leak, or mineral buildup inside old pipes. It can also be localized to a single fixture due to a clogged aerator. We act as your low water pressure plumber to investigate the cause and restore strong flow to your home.
Fixture and Garbage Disposal FAQs
My garbage disposal is humming but not working. Can it be fixed?
Yes, a humming disposal usually means the flywheel is jammed or the motor is seized. This often happens when a hard object, like a fruit pit or bone, gets stuck. If you have a garbage disposal jammed won’t turn situation, do not keep trying to run it, as you will burn out the motor. Contact us for garbage disposal repair. We can safely unjam the unit and get it running again.
My faucet drips constantly. Is it worth fixing?
A dripping faucet can waste hundreds of gallons of water a month and drive up your utility bill. If you have a faucet dripping all night fix request, we can usually repair it by replacing the cartridge, washer, or O-rings. However, if the faucet is old or corroded, we may recommend faucet installation to provide a fresh look and reliable performance.
My toilet keeps running. What should I do?
If your toilet keeps running what to do is a common question. This is usually caused by a worn out flapper valve that is not sealing the tank properly, or a fill valve that is not shutting off. This wastes a significant amount of water. We can fix constantly clogged toilet issues and running toilets quickly. If the porcelain is cracked or the jets are clogged with calcium, we also offer toilet installation.
Can you help with kitchen and bathroom renovations?
Absolutely. We are your partner for kitchen remodel plumbing and bathroom remodel plumbing projects. We can move water and drain lines, install new sinks, bathtubs, and showers, and ensure all work is up to code. Whether you need a dishwasher hookup plumber or a shower valve replacement, we handle the plumbing side of your renovation with expertise.
General Maintenance and Safety FAQs
How often should I have my plumbing inspected?
We recommend an annual plumbing maintenance service. Regular inspections allow us to check water pressure, test valves, flush the water heater, and inspect for early signs of leaks or corrosion. This preventative approach can save you money by catching small issues before they become major emergencies. A plumbing inspection before buying house is also crucial for prospective buyers.
What can I do to prevent clogged drains?
Prevention is key. In the kitchen, avoid pouring grease, oil, or coffee grounds down the sink. Use a drain strainer to catch food scraps. In the bathroom, use hair catchers in the tub and shower. Never flush wipes, feminine hygiene products, or paper towels down the toilet. Routine maintenance, such as enzymatic treatments, can also help keep pipes clear.
Is hard water a problem in Norwalk?
Yes, Norwalk and the surrounding areas generally have hard water. This means the water has a high mineral content, which can cause scale buildup in your pipes and appliances. This buildup can reduce the efficiency of your water heater and clog your fixtures. We can discuss water softening solutions or descaling services to protect your plumbing system.
Why Choose Norwalk Plumbing Pros?
Why are you considered the best plumbing company in Norwalk?
We believe we are the best plumbing company because of our commitment to our community. We combine technical expertise with genuine customer care. We are local, we are responsive, and we stand behind our work. We do not use high pressure sales tactics; we simply provide honest solutions to your plumbing problems. Whether it is a simple repair or a complex installation, we treat your home as if it were our own.
Do you work on weekends?
Yes, we are a weekend plumber open on Saturdays and Sundays. We know that many people work during the week and cannot take time off for plumbing repairs. We also know that emergencies happen at inconvenient times. You can count on us for reliable service 7 days a week.
Contact Us
How do I contact you?
For all your plumbing needs, from emergency water shut off to new construction plumbing, simply contact us. We are ready to answer your questions and schedule your service. We are your dedicated resource for plumbing services in Norwalk California and Artesia.
Do not let plumbing issues linger. Contact us today and let Norwalk Plumbing Pros take care of your home.
Service Areas and Zip Codes
We proudly serve the following locations and zip codes:
Norwalk, California: 90650, 90651, 90652
Artesia, California: 90701, 90702
Nearby Service Areas:
Cerritos: 90703
Santa Fe Springs: 90670
Downey: 90239, 90240, 90241, 90242
Bellflower: 90706, 90707
La Mirada: 90637, 90638
Lakewood: 90711, 90712, 90713, 90714, 90715
Paramount: 90723
Plumbing Pro Services
Committed To Flowing Water & Peace Of Mind
Reliable plumbing solutions for residential and commercial needs. We ensure your pipes, drains, and fixures are working perfectly.
We Deliver Expert Results
Don’t gamble with your plumbing. We combine years of experience with modern technology to deliver lasting repairs and installations. Our team respects your time and your property.
- Fixture Installation
- Leak Detection
- Modern Diagnostics
- Drain Cleaning